Fazaa Card UAE: Benefits, Types, Fees and How to Apply

The Fazaa card is a discount membership run by Fazaa, a community initiative under the UAE Ministry of Interior. Members save at more than 34,000 outlets in the UAE and abroad and get extra discounts on groceries, hotels, travel, and entertainment through the Fazaa app.

If you landed here, you probably want three answers: can I get one, which card will I get, and how do I apply online? This guide answers all three. It also covers the free Fazaa family membership for 2026, the real cost of each tier, and practical ways to squeeze more value out of the card once it sits in your phone.

Fazaa Card at a Glance

Question	Short answer
Who runs it?	Fazaa, a social support initiative under the UAE Ministry of Interior
Card tiers	Platinum, Gold, Silver, and Discount
Who qualifies?	Ministry of Interior staff, government and semi-government employees, Emiratis in the private sector, frontline workers, Hemam members (People of Determination), and employees of Fazaa-registered companies
Free option in 2026	Year of the Family membership for resident families with at least one child, valid until 31 December 2026
Paid tiers (during public enrollment)	Silver: AED 19; Gold: AED 59 to 69; Platinum: AED 99 per month (reported prices)
Where to apply	fazaa.ae or the Fazaa app (App Store, Google Play, Huawei AppGallery)
Card format	Digital card inside the Fazaa app

What Is the Fazaa Card?

The Fazaa card is a membership card that unlocks discounts and services from Fazaa’s partner network. A social support fund under the Ministry of Interior offers it, and the benefits you get depend on your card tier.

The word “fazaa” refers to the Emirati tradition of rushing to help someone in need. The program started as a welfare benefit for Ministry of Interior employees. Over time, Fazaa extended it to other government workers, frontline heroes, People of Determination, approved private companies, and, in 2026, resident families.

A Fazaa membership gives you more than shop discounts. It also opens these in-house services:

• Fazaa Stores: discounted prices on more than 28,000 food and household products
• Fazaa Amakin (Fazaa Places): reduced rates at more than 500,000 hotels worldwide, plus travel packages
• Entertainment tickets: up to 70% off attractions and activities booked in the Fazaa app
• Car services: daily car rental, used car offers, and, on some tiers, vehicle insurance and personal accident cover

Fazaa, Fazza, or Faza Card: Same Thing?

People often type “fazza card” or “faza card” when they mean the Fazaa card. Fazza is the popular nickname of Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, and has no link to this membership. If you search for the card, use “Fazaa” to reach the official website and app.

Fazaa Card vs Esaad Card

The two cards often get mixed up. Fazaa is a federal program under the Ministry of Interior with members across all seven emirates. Esaad is a Dubai Police privilege card mainly for Dubai government employees and selected partner companies. Some people qualify for both, and holding both widens your discount network.

Who Is Eligible for a Fazaa Card?

Fazaa does not open its standard membership to everyone. Your eligibility depends on where you work or which community group you belong to. These groups qualify:

• Employees of the Ministry of Interior
• Employees of federal and local government entities
• Employees of semi-government entities that have an agreement with Fazaa
• UAE nationals working in the private sector
• Frontline heroes
• Hemam members: holders of the People of Determination card issued by the Zayed Higher Organization (citizens and residents)
• Employees of private companies registered with Fazaa
• Resident families with at least one child (free 2026 family membership)

Can Expats Get a Fazaa Card?

Yes, but through specific routes. An expat qualifies if they work for a government or semi-government entity, if their private employer holds a Fazaa company code, or if they hold a People of Determination card. In 2026, any resident family with at least one child can also claim the free family membership, regardless of the parents’ employer.

Private sector expats whose company has no Fazaa agreement usually cannot apply on their own. Fazaa has opened paid public subscriptions during limited campaigns, such as its winter membership drive at the end of 2025, so watch the app for the next window.

Do Golden Visa Holders Get a Fazaa Card?

A golden visa UAE residence does not grant a Fazaa card on its own. Golden visa holders still qualify through the usual routes: a qualifying employer, a Hemam card, or the 2026 family membership. Treat any claim of automatic Fazaa access for golden visa holders with caution until Fazaa confirms it.

Which Route Fits You?

Your situation	Route to apply	Typical cost
Ministry of Interior employee	Employer route, usually Platinum	Depends on your entity and tier
Government or semi-government employee	Employer route with company code	Depends on your entity and tier
Emirati in the private sector	Fazaa app or website with Emirates ID	Depends on tier
Expat at a Fazaa-registered company	Employer route with company code from HR	Depends on your entity and tier
Person of Determination	Zayed Higher Organization, then Fazaa	Confirm with Fazaa.
Resident family with a child	2026 family membership form	Free until 31 December 2026
Any other resident	Public subscription when Fazaa opens enrollment	From AED 19 per month

Types of Fazaa Cards

Fazaa issues four main card tiers: Platinum, Gold, Silver, and Discount. Your tier depends on where you work and how you join, and it decides your discount rates and access to exclusive offers. Fazaa also runs two special memberships: the Hemam card for People of Determination and the 2026 family membership.

Fazaa Card Types Compared

Card	Who usually gets it	Discount level	Public subscription price
Platinum	Ministry of Interior employees	Highest, plus Platinum-only offers	AED 99 per month
Gold	Government and semi-government employees	High, across most partners	AED 59 to 69 per month
Silver	Approved private sector employees and special groups	Moderate, focused on everyday spending	AED 19 per month
Discount	Employees of approved entities and resident families in 2026	Entry level	Free under the 2026 family membership

Public prices come from news and member reports, and Gold appears as AED 59 in some reports and AED 69 in others. Always check the live price in the app’s “Manage membership” screen before you pay.

What Each Tier Includes

Benefit	Discount	Silver	Gold	Platinum
Partner offers and discounts	Yes	Yes	Yes	Yes
Fazaa Stores (online groceries)	Yes	Yes	Yes	Yes
Fazaa Amakin hotels and travel	Yes	Yes	Yes	Yes
Daily car rental	Yes	Yes	Yes	Yes
Higher tiered discount rates	No	Partly	Yes	Yes (highest)
Long-term car leasing	No	No	Mainly Gold	Mainly Platinum
Platinum-exclusive offers	No	No	No	Yes

1. Fazaa Platinum Card

• Who gets it: mainly Ministry of Interior employees
• What you get: the highest discount rates, Platinum-only partner deals, and priority access to seasonal campaigns
• Best for: families who spend heavily on travel, hotels, adventure activities, and cars

2. Fazaa Gold Card

• Who gets it: government and semi-government employees whose entity has a Fazaa agreement
• What you get: access to most partners at rates slightly below Platinum, plus long-term car leasing
• Best for: members who want strong savings across dining, healthcare, and travel

3. Fazaa Silver Card

• Who gets it: approved private sector employees, selected expat categories, and special groups
• What you get: core discounts on retail, dining, wellness, and essential services
• Best for: everyday spending such as groceries, restaurants, and salons

4. Fazaa Discount Card

• Who gets it: employees of approved entities and resident families under the 2026 Year of the Family initiative
• What you get: partner discounts, Fazaa Stores, Fazaa Amakin hotels, and entertainment tickets
• Best for: families who want free, basic savings with no company code

Special Fazaa Memberships

Membership	Who qualifies?	How to get it
Fazaa Hemam card	Citizens and residents with a People of Determination card	Register through the Zayed Higher Organization, then log in to Fazaa
2026 family membership	Resident families with at least one child	Free form on fazaa.ae, valid until 31 December 2026

How Much Does the Tier Change Your Discount?

The tier matters most at partners that publish tiered rates. Property Finder lists a desert camp offer that gives 30% off to Platinum members, 25% to Gold, 20% to Silver, and 10% to Discount members. On an AED 1,000 family booking, that gap equals AED 200 between the top and bottom tiers.

Many partners offer one flat rate to every tier, though. If you mostly use Fazaa for groceries, hotels, and attraction tickets, a Discount or Silver card covers most of what a typical household needs.

How to Choose the Right Fazaa Card

1. Check your eligibility route. Your employer or family status decides which tiers you can access.
2. Ask HR what your agreement covers. On the employer route, your fee depends on your entity’s agreement and the tier you pick.
3. List your top three spending categories. Groceries and tickets suit Discount or Silver, while travel and cars suit Gold or Platinum.
4. Do the break-even math. Multiply your monthly partner spend by the extra discount a higher tier gives, and compare it with the extra monthly fee.
5. Start low, then upgrade. You can move to a higher tier later from “Manage membership” in the app.

Fazaa Card Discounts, Offers, and Key Partner Categories

Fazaa card offers fall into two groups: Fazaa’s own services, which work like in-house shops, and partner discounts at more than 34,000 outlets inside and outside the UAE. Partners change their offers often, so treat the examples below as a guide and confirm the live deal in the Fazaa app.

Fazaa’s Own Services

Service	What it does	Where to use it
Fazaa Stores	Lower prices on 28,000+ grocery and household products, with delivery or pickup	Fazaa app
Fazaa Amakin (Fazaa Places)	Discounted stays at 500,000+ hotels worldwide, plus travel packages	Fazaa app
Entertainment tickets	Up to 70% off attraction and activity tickets	Fazaa app
Fazaa Used Cars	Marketplace for buying inspected used vehicles	usedcars.fazaa.ae
Fazaa Rent a Car	Daily car rental at member rates	rentacar.fazaa.ae
Fazaa Long-Term Cars	Long-term car leasing, mainly for Platinum and Gold members	longtermcars.fazaa.ae

Current Fazaa Offers (October to November 2026)

Property Finder reported these offers from the Fazaa app in late October 2026. Some deals apply only to new users of a partner’s app, and the theme park offers end on 30 November 2026.

Partner	Offer
Yas Waterworld Abu Dhabi	40% off tickets
Ferrari World Abu Dhabi	40% off tickets
Warner Bros. World Abu Dhabi	40% off park admission for the cardholder and up to three companions
KFC (via KFC app)	50% off the first order for new users, 15% for existing users
Hardee’s	40% for new users, 20% for existing users
Grand Stores	15%
The Creek Government Transactions	25%

Key Partner Categories With Example Discounts

Category	Example partners and discounts	Best for
Entertainment and adventure	Al Boom Diving (up to 50%), Sky Adventures (up to 40%), Al Ain Zoo (up to 35%)	Weekend family outings
Restaurants and cafes	Smokey Woods (25%), Zeeks Cafe (up to 25%), Bombay Chowpatty (15%)	Regular dining out
Hotels and staycations	Delano Dubai (30% on rooms), Al Hamra Village Hotel (30% on rooms)	Short UAE breaks
Home and furniture	Bosch (20%), JYSK (15%), TOTO (up to 35%)	New tenants furnishing a home
Education	Cherry Town Nursery (up to 50%), Blue Bells Nursery (up to 15%)	Parents paying nursery fees
Spa and salon	Angel Sisters Ladies Salon (30%), The Spa at Palazzo Versace (25%)	Personal care
Delivery and courier	Aramex (30%), ZAJEL (up to 30%)	Sending parcels in the UAE
Car care	Grand Service Station, Al Qusais (up to 20%)	Routine servicing
Health and wellness	Partner clinics, diagnostic centres, pharmacies and gyms	Medical and fitness costs

Partner examples come from Property Finder’s October 2026 list of Fazaa discounts. Rates can differ by tier, branch, and date.

How to Find and Redeem a Fazaa Offer

1. Open the Fazaa app and log in with your membership number and password.
2. Browse offers by category, or filter by emirate to see partners near you.
3. Open the offer and read its conditions, such as dine-in only, weekdays only, or new users only.
4. Show your digital card or QR code to the cashier before they print the bill.
5. For Fazaa Stores, Amakin hotels, and tickets, complete the booking or order inside the app.

Fazaa Discount Tips Most Guides Skip

• Search by location, not brand. A quick area search often reveals a nearby clinic, laundry, or salon you never knew was a partner.
• Check new-user deals first. Food delivery partners often give their biggest discount on your first order through their own app.
• Watch end dates. Seasonal offers, like the Abu Dhabi theme park deals, expire on a fixed date.
• Plan monthly staples around Fazaa Stores. Rice, oil, and cleaning supplies add up fast, and that is where steady savings come from.

Stack Fazaa Discounts With Your Bank Card

Fazaa takes its discount off the bill before you pay, so the card you pay with can add a second layer of savings. Pair Fazaa with one of the Best Cashback Credit Cards in the UAE and the numbers stack. A 20% Fazaa discount plus 5% cashback on the remaining amount gives you close to 24% off in total.

If you pay by debit card, confirm your funds before a large Fazaa Store shop. FAB customers can run a FAB balance check online through the FAB app or online banking. Customers with older National Bank of Abu Dhabi accounts often still search for an nbad balance inquiry, which now runs through FAB’s channels since the 2017 merger. If you prefer cash at smaller partner outlets, an ATM Balance Check UAE takes seconds at any machine in your bank’s network.

Fazaa Family Membership 2026: Free for Resident Families

Resident families with at least one child can get a free Fazaa Discount membership in 2026. Fazaa launched it with the Ministry of Family in March 2026 as part of the Year of the Family, and the membership stays valid until the end of 2026.

This is the easiest way for private sector expats to get a Fazaa card, because it needs no company code.

Rules You Should Know

• The membership costs nothing, and only resident families with one child or more qualify.
• Either the husband or the wife can apply. Fazaa issues the membership in the applicant’s name.
• Each family gets one membership.
• If you already hold a Fazaa membership through work, the family membership arrives as a second, separate membership. You keep both.
• Fazaa issues the membership within 72 working hours of a successful application, although heavy demand slowed approvals at launch.

How to Apply for the Free Fazaa Family Membership

1. Open the Family Year registration link on fazaa.ae (Fazaa also shares it on its Instagram account, @fazaa4all).
2. Choose the resident family option.
3. Enter your full name, email address, mobile number, and emirate.
4. Enter the Emirates ID numbers of you and your spouse.
5. Upload Emirates ID copies for you, your spouse, and your child.
6. Accept the terms and submit.
7. Wait for the approval email, then follow its link to activate the digital card in the Fazaa app.

Emirati Families Get Higher Tiers

The Year of the Family initiative also covers Emirati families, with tiers linked to family size. According to Fazaa’s initiative details as summarised by UAE Expert Hub, large Emirati families with four or more children, or with a Person of Determination, get Platinum. Families with one to three children get Gold, and newly formed Emirati families get Silver. Resident families receive the Discount tier.

What Happens After 31 December 2026?

The free family membership expires at the end of 2026. At the time of writing, we found no announced extension. With only two months left, use the membership for planned spending now: winter attraction tickets, a staycation through Fazaa Amakin, or a stock-up shop at Fazaa Stores. Check Fazaa’s official channels in December for any updates.

How to Apply for a Fazaa Card Online

You can complete Fazaa card registration online through fazaa.ae or the Fazaa app. Employees need a company code from their employer, while resident families use the separate family form described above.

Documents and Details You Need

• Emirates ID (front and back, clear photo or scan)
• Your company’s Fazaa code (employer route only)
• A mobile number for SMS verification and an email address not used before with Fazaa
• Passport and residence visa details, if asked
• A payment card, if you subscribe to a paid tier

Step-by-Step: Employer Route

1. Ask HR for your company’s Fazaa code and confirm which tier your entity covers.
2. Download the Fazaa app from the App Store, Google Play, or Huawei AppGallery, or open fazaa.ae.
3. Tap “Become a member” on the website, or open the side menu in the app and choose “Manage membership”.
4. Enter your company code.
5. Fill in your personal details and verify your number with the SMS code.
6. Select your card tier and pay any applicable fee.
7. Receive your membership number and password, log in to the app, and activate your digital card.

How to Get Fazaa as a Person of Determination

Hemam members register on the Zayed Higher Organisation website or app with their ID number. After they activate their People of Determination card, they receive an SMS with a Fazaa membership number and password. Applicants may need an Emirates ID copy, passport copy, a photo with a white background, a medical report, and, for residents, a visa valid for at least six months.

Common Application Problems and Quick Fixes

Problem	Fix
OTP email never arrives	Check your spam or junk folder
“Email already registered” error	Use a different email address
Emirates ID photo keeps failing	Retake it in better light, or apply from a computer and upload a scan
Website freezes or times out	Try again outside peak hours
Company code rejected	Ask HR to confirm the code and that the agreement is active

How Long Does Approval Take?

Family memberships take up to 72 working hours. Employer route approvals vary by entity, and Fazaa sends your login details by SMS or email once it confirms your membership.

How to Use, Upgrade and Renew Your Fazaa Card

Your Fazaa card lives in the Fazaa app as a digital card with your membership number and tier. Using it takes a few seconds once you know the routine.

Using the Card at a Partner

1. Open the Fazaa app and find the offer, so you know the exact discount and conditions.
2. Show your digital card to the cashier before they ring up the bill.
3. Let the cashier verify your membership and apply the discount.
4. Pay with your preferred card or cash.

For Fazaa Amakin hotels, entertainment tickets, and Fazaa Stores, you book or buy directly through the app or the Fazaa platform instead of showing the card at a counter.

Upgrading Your Tier

Open “Manage membership” in the app, choose a higher tier, and pay the difference shown. An upgrade makes sense when you regularly spend at partners with tiered rates, such as travel and adventure operators.

Renewing and Checking Your Status

The app shows your tier and expiry date. Paid subscriptions run for the period you selected, so set a phone reminder a week before expiry. Employer memberships usually depend on your job, so if you change employers, check whether your new company holds a Fazaa agreement.

If you change phones, reinstall the app and log in with your membership number and password. Keep those details in your password manager so you never lose access.

Is the Fazaa Card Worth It?

For most families, yes. The free 2026 family membership costs nothing, so the only question is whether you remember to use it. Paid tiers need simple maths.

Take the Silver card at AED 19 a month, or AED 228 a year. Suppose your household spends AED 1,000 a month at Fazaa partners and earns an average 10% discount. You save AED 100 a month, or AED 1,200 a year, which covers the fee more than five times. If you spend under AED 200 a month at partners, the paid tier barely pays for itself.

Who Gets the Most Value

• Families who buy groceries in bulk and visit attractions often
• People who travel and book hotels several times a year
• Drivers who use partner car rentals, service centres and insurance
• Ministry of Interior and government staff on Platinum or Gold tiers

Who May Not Need It

• People who shop mainly online with retailers outside the Fazaa network
• Residents who live far from partner outlets
• People who already hold a strong privilege card, such as Esaad, with overlapping partners

Some long-time members say headline discounts feel smaller than in earlier years. Compare a Fazaa offer with bank card deals and the merchant’s own promotions before you book anything large.

Final Thoughts: Get Your Fazaa Card the Right Way

The Fazaa card ranks among the most useful discount memberships in the UAE, as long as you pick the right route in. Start by checking your situation against the eligibility table above. If you have children, claim the free family membership before it expires on 31 December 2026. If you work for a registered employer, ask HR for the company code and register in the app today.

Once you have the card, make it a habit: open the app before any big purchase, book hotels and tickets through Fazaa, and pay with a rewards card to stack your savings. For more ways to stretch your monthly budget in the UAE, browse the Ever List of money-saving guides.

Frequently Asked Questions About the Fazaa Card

What is the Fazaa card?

The Fazaa card is a UAE discount membership run by Fazaa under the Ministry of Interior. It gives members discounts at more than 34,000 outlets, plus reduced prices on groceries, hotels, travel, and entertainment through the Fazaa app.

Is the Fazaa card free?

It is free for resident families with at least one child under the 2026 Year of the Family initiative, valid until 31 December 2026. Employer memberships depend on your entity’s agreement, and public subscriptions start from AED 19 a month when Fazaa opens enrolment.

How do I get a Fazaa card without a company code?

Apply for the free 2026 family membership if you have at least one child, register through the Zayed Higher Organisation if you hold a People of Determination card, or wait for a Fazaa public enrolment window in the app.

Can I have a work Fazaa membership and a family membership?

Yes. Fazaa issues the family membership as a separate membership, so you hold both at the same time.

How long does Fazaa registration take?

The family membership takes up to 72 working hours. Employer applications vary, and Fazaa sends your membership number and password once it approves you.

Do I get a physical Fazaa card?

Fazaa now issues the card digitally inside its app. You show the digital card at partner outlets.

Can expats apply for a Fazaa card?

Yes, through a Fazaa-registered employer, a government or semi-government job, a People of Determination card, the 2026 family membership or a public enrolment campaign.

What is the difference between Fazaa and Esaad?

Fazaa is a federal Ministry of Interior programme open to qualifying members across the UAE. Esaad is a Dubai Police card mainly for Dubai government employees and partner companies.